> **Source:** https://knowledge.leegality.com/document-execution/settings/Notifications/notification
> **Site:** Leegality Knowledge Base — https://knowledge.leegality.com
> **About:** Leegality is a document execution platform covering eSigning, stamps, NeSL, workflows, and REST API integration.
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# Notifications

The notifications tab lets you control the various notifications that are sent by Leegality. You can configure the user-level and organization-level notifications.

You can access the notification configuration.

1. Click on the **Settings** ⚙️ icon on the top-right.
2. Select **Notifications** from the left panel.

## User Level Notifications

> **Info — Who receives these notifications**
>
> The **sender** of a document automatically receives all event notifications below — no opt-in needed. To send these notifications to anyone else (admins, teammates, or any other user), add them as a recipient under [Manage Recipients](#manage-and-configure-recipients-of-notifications).
> 
> **Example:** An admin who wants alerts for *any* document signed in the organisation (not just the ones they sent) must add their email under Manage Recipients for the relevant notification.

### Document

These are document event notifications.

- **Completion Notifications:** Sent when a document is completed i.e. signed/reviewed by all invitees.
- **Signing Updates:** Sent when an invitee signs the document and the reviewer approves or rejects the document.
- **Failure Updates:** Sent when a document signing is failed for an invitee. The possible scenarios reasons are; 
    - Invitation expired/timed out.
    - Invitee rejected signing the document.
    - Aadhaar eSign retry attempts exhausted.
    - Mismatched certificate details.
- **Self-Sign Notification:** Sent for documents where you’re the sender and invitee. Notifications are received when you sign and approve or reject the document.
- **Auto-Deletion Notification:** Sent before a document's scheduled deletion date.

## Organisation Level Notification

> **Info — note**
>
> Only admins can configure Organization-Level notifications.

### eSign Credits Low Balance
- **Low Balance Notification:** Sent when eSign credits balance is low. You can set a [low eSign balance threshold for receiving these notification](https://knowledge.leegality.com/document-execution/settings/Wallet/notifications-for-low-balance-of-esign-and-stamp).

### Downtime
You will get these notifications from `support@leegality.com`

- **NSDL Updates:** Sent when there are updates regarding NSDL.
- **Virtual Sign Downtime:** Sent when there are updates regarding Virtual Sign.
- **NeSL Updates:** Sent for NeSL updates, including downtime and article code updates.

### SFTP

- **SFTP Failure Notifications:** Sent when a completed document transfer fails via SFTP.

### General

- **Payment Gateway Notifications:** Sent when the payment gateway account linked to your Leegality account is unlinked.
- **eSign Credits and Stamps Expiry Notifications:** Sent when eSign credits and stamps are about to expire. Notifications are sent 30, 15, 3, 2, and 1 day before the expiration date.

### Stamp Procurement Updates

- **Order Updates Notification:** Sent at key stages of your stamp paper procurement.
    - **Order Placed:** When a stamp order is created in Leegality.
    - **Order Delayed:** When the Leegality stamp team revises the due date for an order.
    - **Order Completed:** When all stamp papers in the order go live for the customer.

- **Courier Updates Notification:** Sent for dispatch and delivery of physical stamp paper shipments, including tracking details.
    - **Courier Dispatched:** When the Leegality team dispatches the courier to the customer.
    - **Courier Delivered:** When the courier partner marks the shipment as delivered.

## Manage and Configure Recipients of Notifications

1. Click on the **Manage Recipients (n)** option.
2. Enter the Recipient's **name, email address and/or phone number**.
3. Click on the ✔ icon.

Use the same steps to add, remove and edit the recipients of other types of notifications.

> **Info — Note**
>
> - You can add a maximum of **3 recipients** per notification type.
> - Recipients can be added using **either an official or a personal email address** — there is no restriction on the email domain.