> **Source:** https://knowledge.leegality.com/document-execution/settings/Notifications/notification
> **Site:** Leegality Knowledge Base — https://knowledge.leegality.com
> **About:** Leegality is a document execution platform covering eSigning, stamps, NeSL, workflows, and REST API integration.
> **Navigation:** Every article on this site has a plain-text version at `<article-url>.txt` (this format). To get an index of all articles with their `.txt` links, read: https://knowledge.leegality.com/llms.txt
> **AI Guide:** For instructions on how to navigate this knowledge base as an AI agent, read: https://knowledge.leegality.com/ai-readable.txt

---
# Notifications

The notifications tab lets you control the various notifications that are sent by Leegality. You can configure the user-level and organization-level notifications.

You can access the notification configuration.

1. Click on the **Settings** ⚙️ icon on the top-right.
2. Select **Notifications** from the left panel.

## User Level Notifications

User-level notifications are specific to events related to individual user's account. The notification in the following cases will be sent to the sender.

### Document

- **Completion Notifications:** Sent when a document is completed i.e. signed/reviewed by all invitees.
- **Signing Updates:** Sent when an invitee signs the document and the reviewer approves or rejects the document.
- **Failure Updates:** Sent when a document signing is failed for an invitee. The possible scenarios reasons are; 
    - Invitation expired/timed out.
    - Invitee rejected signing the document.
    - Aadhaar eSign retry attempts exhausted.
    - Mismatched certificate details.
- **Self-Sign Notification:** Sent for documents where you’re the sender and invitee. Notifications are received when you sign and approve or reject the document.
- **Auto-Deletion Notification:** Sent before a document's scheduled deletion date.

## Organisation Level Notification

> **Info — note**
>
> Only admins can configure Organization-Level notifications.

### eSign Credits Low Balance
- **Low Balance Notification:** Sent when eSign credits balance is low. You can set a [low eSign balance threshold for receiving these notification](https://knowledge.leegality.com/document-execution/settings/Wallet/notifications-for-low-balance-of-esign-and-stamp).

### Downtime
You will get these notifications from `support@leegality.com`

- **NSDL Updates:** Sent when there are updates regarding NSDL.
- **Virtual Sign Downtime:** Sent when there are updates regarding Virtual Sign.
- **NeSL Updates:** Sent for NeSL updates, including downtime and article code updates.

### SFTP

- **SFTP Failure Notifications:** Sent when a completed document transfer fails via SFTP.

### General

- **Payment Gateway Notifications:** Sent when the payment gateway account linked to your Leegality account is unlinked.
- **eSign Credits and Stamps Expiry Notifications:** Sent when eSign credits and stamps are about to expire. Notifications are sent 30, 15, 3, 2, and 1 day before the expiration date.

## Manage and Configure Recipients of Notifications

1. Click on the **Manage Recipients (n)** option.
2. Enter the Recipient's **name, email aAddress and/or phone number**.
3. Click on the ✔ icon.

Use the same steps to add, remove and edit the recipients of other types of notifications.